Does Dollar Bank pay their employees well?

According to anonymously submitted Glassdoor reviews, Dollar Bank employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Dollar Bank. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at Dollar Bank?

71% of Dollar Bank employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Dollar Bank 4.0 out of 5 for work life balance, 4.2 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Dollar Bank?

Branch Manager (20) , Personal Banker (16) , Personal Banker Supervisor (15) , Bank Teller (14) , Assistant Branch Manager (12) , Teller (11) , Customer Service Assistant (10) , Assistant Manager (9) , Customer Service Representative (8) , Manager (5) , Relationship Manager (5) , Loan Representative (4) , Loss Mitigation Specialist (4) , Personal Banker II (4) , Administrative Assistant (3)

What are the pros of working at Dollar Bank according to real employee reviews?

"Some people were nice that worked there also" ((in 32 reviews)); "Benefits are good." ((in 28 reviews)); "Training is ok." ((in 18 reviews)); "Work Life Balance is great" ((in 17 reviews)); "Easy to move up and good job security" ((in 16 reviews))

What are the cons of working at Dollar Bank according to real employee reviews?

"Low pay and not that much of a raise" ((in 74 reviews)); "It is based on how upper management feels about you." ((in 25 reviews)); "A lot of branches only run on 2 managers, which makes it impossible to make sure the branch is covered." ((in 8 reviews)); "The technology is outdated and needs improvement." ((in 7 reviews)); "No Commission For Your Efforts" ((in 6 reviews))

What are employees saying about Dollar Bank layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Dollar Bank layoffs and their outlook for job security at Dollar Bank in 2026.

What are the top reviewed Dollar Bank locations?

Pittsburgh , Cleveland , Virginia Beach , Canton , Greensburg , Euclid , Pitts , Lakewood , Mentor , Bethel Park , Richmond , Kent , Stow , Massillon , Avon , Eastlake , Maple Heights , North Ridgeville , Rocky River , Richland , Coal Center , Sewickley , Washington , Parma , Parma Heights , Cranberry Township , Squirrel Hill , Tidewater , East Side

Dollar Bank reviews

3.9

71% would recommend to a friend

(396 total reviews)

James J. McQuade

84% approve of CEO

65% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (396 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Dollar Bank has an employee rating of 3.9 out of 5 stars, based on 396 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Dollar Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

396 reviews

5.0

Nov 2, 2016

Great Business Environment!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great Business Environment, Highly Recommend.

Cons

None, they've exceeded expectations.

3.0

Aug 25, 2016

What year is it?

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

-Everybody at Dollar Bank is exceedingly nice and friendly--they really take their customer service value seriously at the internal level -Great benefits and holidays -Guaranteed job security for those who want to work at the same place for a ridiculously long time -Emphasis on employee drinking-oriented events/great dinner parties -There's room to grow professionally and move around to different departments, if desired -The company contributes a lot to the Pittsburgh arts and culture scene which has made a significant local impact

Cons

-Antiquated technology -Over-emphasis on phone communication (could really use a direct messaging service) -Very old fashioned, chivalrous door-holding culture -Extremely formal work environment at corporate level (they JUST took away the mandatory hosiery rule for women) -Pay could be higher, even for Pittsburgh/Cleveland cost of living

2.0

Jun 10, 2016

Current employee

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

You receive 10 bank holidays which is a plus since you have to use 5 vacation days consecutively. Good job security

Cons

The pay is lousy! For the amount of work and bullcrap you deal with, employees deserve more. Working here feels like you're in highschool. Promotion are a joke and are given to people with seniority and not the ones who actually deserve it.

Viewing 40 - 42 of 396 Reviews

Jobs at Dollar Bank

Personal Banker II, LaVale

Brand & Social Media Coordinator

Full-time Teller, Greengate

Greensburg, PA

View job

Call Center Rep (Treasury Management Services)

Sales Call Center Representative

Pittsburgh, PA

View job

Dollar Bank

Dollar Bank reviews

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