Does Dollar Bank pay their employees well?

According to anonymously submitted Glassdoor reviews, Dollar Bank employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Dollar Bank. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at Dollar Bank?

71% of Dollar Bank employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Dollar Bank 4.0 out of 5 for work life balance, 4.2 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Dollar Bank?

Branch Manager (20) , Personal Banker (16) , Personal Banker Supervisor (15) , Bank Teller (14) , Assistant Branch Manager (12) , Teller (11) , Customer Service Assistant (10) , Assistant Manager (9) , Customer Service Representative (8) , Manager (5) , Relationship Manager (5) , Loan Representative (4) , Loss Mitigation Specialist (4) , Personal Banker II (4) , Administrative Assistant (3)

What are the pros of working at Dollar Bank according to real employee reviews?

"Some people were nice that worked there also" ((in 32 reviews)); "Benefits are good." ((in 28 reviews)); "Training is ok." ((in 18 reviews)); "Work Life Balance is great" ((in 17 reviews)); "Easy to move up and good job security" ((in 16 reviews))

What are the cons of working at Dollar Bank according to real employee reviews?

"Low pay and not that much of a raise" ((in 74 reviews)); "It is based on how upper management feels about you." ((in 25 reviews)); "A lot of branches only run on 2 managers, which makes it impossible to make sure the branch is covered." ((in 8 reviews)); "The technology is outdated and needs improvement." ((in 7 reviews)); "No Commission For Your Efforts" ((in 6 reviews))

What are employees saying about Dollar Bank layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Dollar Bank layoffs and their outlook for job security at Dollar Bank in 2026.

What are the top reviewed Dollar Bank locations?

Pittsburgh , Cleveland , Virginia Beach , Canton , Greensburg , Euclid , Pitts , Lakewood , Mentor , Bethel Park , Richmond , Kent , Stow , Massillon , Avon , Eastlake , Maple Heights , North Ridgeville , Rocky River , Richland , Coal Center , Sewickley , Washington , Parma , Parma Heights , Cranberry Township , Squirrel Hill , Tidewater , East Side

Dollar Bank reviews

3.9

71% would recommend to a friend

(396 total reviews)

James J. McQuade

84% approve of CEO

65% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Dollar Bank has an employee rating of 3.9 out of 5 stars, based on 396 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Dollar Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

396 reviews

2.0

Jan 29, 2024

Bank with identity crisis stuck in 1855

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Smaller bank, big on building relationships and working in the community. Dollar Bank sponsors and attends many community events.

Cons

Underpaid, understaffed, and stuck in their ways. There is little innovation that happens without tons of issues. Many senior employees within various departments don't accept change well. Upper management is clueless on how to run a bank in 2024.

3.0

Sep 7, 2022

Helpful, tenacious colleagues but poor employee support

Operations analyst

Recommend

CEO approval

Business Outlook

Pros

Work that anyone can learn, as an intro to a financial corporate environment. Toughens you up and helps you improve at collaborating, cross-training, & communication. You're thrown in and you have to learn to be a master at prioritizing and bigger perspective

Cons

Overwhelming amount of work that doesn't match the pay. If you aren't salaried, you will be looking at around $14/hr for essentially the role of 2 and sometimes more ppl. You'll just join most of the employees who rightfully complain of poor management and communication, minimal recognition, & zero raises or bonuses despite loyalty

3.0

Nov 9, 2021

rate

Loss mitigation specialist

Recommend

CEO approval

Business Outlook

Pros

Flexibility, good people, no pressure

Cons

low pay, too low. training is a big issue you have to figure out a lot on yourself

Viewing 49 - 51 of 396 Reviews

Jobs at Dollar Bank

Personal Banker II, LaVale

Personal Banker II, Mentor

Mentor, OH

View job

Dollar Bank

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Bank with identity crisis stuck in 1855

Helpful, tenacious colleagues but poor employee support

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