Dollar Bank reviews

Everything. I’ve had a lot of jobs but this was by far one of the worst. From management to payroll to training to old systems etc. I’m not even going to complain about the low pay rate for the amount of stuff you have to know. The training is very minimum they don’t even have a designated trainer a supervisor will train you for 2 months. They just throw you on the phones after training half the stuff you don’t learn in training. Payrol is so confusing and stupid. You get paid twice a month on two set days so it’s technically not bi weekly (14 days) I can’t even figure out my paycheck before I get it like I normally do because it’s so out of wack. They say you get paid between the 1st and the 15 and 15 through the 30 but it just don’t add up. I mean it was just horrible. Most of the people are nice. Call volume is outrageously high because there is literally only 10 reps so customers have to wait 1-2 hours for us to call them back. I can go on and on. Oh and the systems are from the 1800s

I don't know if it's based on location or what but it really took a serious mental and physical toll on me by the time I was ready to leave. My branch had a lot of turn over and it was really hard working open to closes with us being one of the busiest locations in Ohio. One time a floater did not show up, we requested help from the main office and got nothing...on the first of the month. I was the only teller, for the first of the month. Really appreciate my regional manager and the poor new CSR who just seriously helped me with all the customers both drive through and front counter. Also so lucky that a lot of our great regulars came in and were so understanding.