Dollar Bank reviews

3.9

71% would recommend to a friend

(396 total reviews)
avatar

James J. McQuade

84% approve of CEO

65% positive business outlook

Dollar Bank has an employee rating of 3.9 out of 5 stars, based on 396 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Dollar Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

396 reviews
3.0
Mar 22, 2024

Employee Focused

Recommend
CEO approval
Business Outlook

Pros

Employee Centered and genuinely care.

Cons

Pay/Raises need to align with current conditions. Lack of advancement.

1.0
Mar 19, 2024

Retail branch employees fleeing

Recommend
CEO approval
Business Outlook

Pros

- Dental, vision, eye, 401k and other offered benefits are great - Vacation time, personal time and sick days are good, but no ability to rollover unused time at end of your so you lose it if you don't use it - Customers are amazing once you get to know them and build a relationship with them - Colleagues can be awesome and helpful - CEO worked in retail for many years and understands the struggles - Training is detailed and appropriately spread out to provide sufficient knowledge of products and services to perform your job

Cons

- Micromanaged and no longer able to run your office or 4 walls as you see fit according to your team dynamics and what works for them - Constant turnover of retail employees resulting in customer complaints, ability to provide top notch service, meet sales goals and maintain operational integrity - Employees regularly make suggestions that would benefit the company as a whole, but it falls on deaf ears or gets push back as to why it would work - If you're not liked by certain people or a group of people who are above you they will hinder your career growth and advancement when you try to make a move - Employees like to gossip about colleagues - Multiple systems that are outdated and do not communicate with each other to record information and track data for sales - Salary is much lower for retail positions which results in new hires with no banking experience using the company to get banking experience under their belt and then leave within 12-months to another bank paying much more - Regularly pulled to work in other branches or with minimum staff to keep the doors open - Held accountable for things that you didn't do or have control over - Departments are compartmentalized which creates a headache when trying to resolve issues - Credit for sales often not given to those who referred it due no ability to properly track or forgetting to code referrals clearly or adequately to receive credit

5.0
Mar 17, 2024
Recommend
CEO approval
Business Outlook

Pros

A great place to work with a flexible hybrid schedule and rather than anything over 40 being time and a half, Dollar Bank says anything over 37 and a half is overtime

Cons

Honestly only the pay, the pay could be better . I understand entry level positions but still the pay could be increased.

Viewing 70 - 72 of 396 Reviews

Glassdoor has 409 Dollar Bank reviews submitted anonymously by Dollar Bank employees. Read employee reviews and ratings on Glassdoor to decide if Dollar Bank is right for you.