Dollar Bank reviews

3.9

71% would recommend to a friend

(396 total reviews)
avatar

James J. McQuade

84% approve of CEO

65% positive business outlook

Dollar Bank has an employee rating of 3.9 out of 5 stars, based on 396 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Dollar Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

396 reviews
3.0
Feb 1, 2017

Customer Service Supervisor

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The organization truly cares about customer and customer satisfaction.

Cons

Low pay compared to other banks, due to being mutual. Not a lot of room for advancement. Old Technology.

3.0
Oct 7, 2016

Catty, power hungry females

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

If you get good management, makes time easier

Cons

Female employees can be catty, too many chiefs dictating, no one wants to work, pass to lower levels

1.0
Sep 21, 2016
Recommend
CEO approval
Business Outlook

Pros

Training is nice, there's are various classes that Dollar Bank has to equip you to service customers the Dollar Bank way. Total there are about 10 classes give or take you will be apart of.

Cons

I'm not sure where to begin so I'll just let my heart lead me along and I hope this information helps someone. First, technology is extremely old, so ultimately u have more work to do (paperwork) than necessary. Second, hours are not great when you've been placed at a branch that has extended drive thur hours( which is pretty much everyone) so for example Monday-Friday the drive thur closes at 7:00 so be prepared to close a few times a week leaving the branch at 7:30. Third, when it comes to your all around happiness I'm sad to report that upper management have no morals, they lack integrity, and they are down right rude. Dollar Bank is a very small bank and as a result everyone knows everyone, which that's not a bad thing at all. However, no one has there own minds or ideas. Upper management will set goals for you that are impossible to reach then treat you really bad. Lastly, Dollar Bank is a bank where when you start you will hear great things and want to be apart of what they paint to be a great organization. It won't take long for you to see, upper management doesn't practice what they preach at all. This bank only wants to throw products at customers that they don't need, just to get a sale. Customers are not treated well and after I realized that I seen that employers were in the same boat. I'm really sad to report this. However of you're seriously looking into banking you should know what you're getting yourself into at Dollar Bank.

Viewing 115 - 117 of 396 Reviews

Glassdoor has 409 Dollar Bank reviews submitted anonymously by Dollar Bank employees. Read employee reviews and ratings on Glassdoor to decide if Dollar Bank is right for you.