Dollar Bank reviews

3.9

71% would recommend to a friend

(396 total reviews)
avatar

James J. McQuade

84% approve of CEO

65% positive business outlook

Dollar Bank has an employee rating of 3.9 out of 5 stars, based on 396 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Dollar Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

396 reviews
1.0
Sep 21, 2016
Recommend
CEO approval
Business Outlook

Pros

Training is nice, there's are various classes that Dollar Bank has to equip you to service customers the Dollar Bank way. Total there are about 10 classes give or take you will be apart of.

Cons

I'm not sure where to begin so I'll just let my heart lead me along and I hope this information helps someone. First, technology is extremely old, so ultimately u have more work to do (paperwork) than necessary. Second, hours are not great when you've been placed at a branch that has extended drive thur hours( which is pretty much everyone) so for example Monday-Friday the drive thur closes at 7:00 so be prepared to close a few times a week leaving the branch at 7:30. Third, when it comes to your all around happiness I'm sad to report that upper management have no morals, they lack integrity, and they are down right rude. Dollar Bank is a very small bank and as a result everyone knows everyone, which that's not a bad thing at all. However, no one has there own minds or ideas. Upper management will set goals for you that are impossible to reach then treat you really bad. Lastly, Dollar Bank is a bank where when you start you will hear great things and want to be apart of what they paint to be a great organization. It won't take long for you to see, upper management doesn't practice what they preach at all. This bank only wants to throw products at customers that they don't need, just to get a sale. Customers are not treated well and after I realized that I seen that employers were in the same boat. I'm really sad to report this. However of you're seriously looking into banking you should know what you're getting yourself into at Dollar Bank.

2.0
Sep 13, 2016
Recommend
CEO approval
Business Outlook

Pros

Training is ok. Company events are fun. employees are great people. Laid back. Gym reimbursement. Branch Support is good, if they like you.

Cons

Challenging to move up internally. If you do get promoted you're paid significantly less than someone with less experience externally... Which causes massive turnover. A lot of unnecessary paperwork. Pay is SO LOW compared to other banks and companies its worth getting the experience and leaving. Pension is frozen. Upper management need to start investing more in the younger employees rather than catering to the people retiring in the next 5 years. Very old minded. No set amount of sick days or personal days.... Upper Management gets bonuses that are ridiculously high. Doesn't add up. You have to do a lot of kissing butt to get anywhere in this place. If one upper management person doesn't like you.... Goodluck with your career. Very political. If you're a woman..... GOODLUCK.

Viewing 295 - 297 of 396 Reviews

Glassdoor has 409 Dollar Bank reviews submitted anonymously by Dollar Bank employees. Read employee reviews and ratings on Glassdoor to decide if Dollar Bank is right for you.