DoveLewis reviews

2.4

25% would recommend to a friend

(57 total reviews)

Ron Morgan

24% approve of CEO

29% positive business outlook

DoveLewis has an employee rating of 2.4 out of 5 stars, based on 57 company reviews on Glassdoor which indicates that most employees have an average working experience there. The DoveLewis employee rating is 34% below average for employers within the Personal Consumer Services industry (3.6 stars).

Reviews by job title

57 reviews
2.0
Jul 11, 2015

Disappointing

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

DoveLewis has a great history and reputation as a nonprofit. The medical staff truly are top-notch, talented and dedicated. The standard of care animals receive is amazing. The community programs and events DoveLewis puts together are well organized and supported. The organization attracts good people and in my time there I made plenty of great connections.

Cons

The turnover is horrendous. There no other way to put it. I was there less than a year and saw more people leave DoveLewis than at my previous employer where I worked for over three years! There is constant restructuring in the business and programs side of the building, firings are common, and good people quit... often. It felt very abnormal but I loved my job and therefore ignored the warning signs. There are a lot of cliques and frankly unprofessional relationships involving management and their favored staff members. It was a big turn-off. In contrast to my previous job (before DoveLewis) there were hardly any all-staff or even half-staff meetings (I do recognize the hospital environment makes it hard to pull this together) and there was never an anonymous employee survey sent out by HR. The kicker is that I was let go with zero warning. Totally blindsided. This sort of behavior goes against everything management professes to stand for.

2.0
Jul 6, 2015
Recommend
CEO approval
Business Outlook

Pros

DoveLewis is riding on the coattails of its reputation as a leading teaching hospital. That shiny exterior has people from all over the country flocking to be a part of it. The DVMs, technicians, assistants, CSRs are all working to keep up the image because they actually care about the work being done at Dove, however, upper management does a poor job of supporting the people on the floor- Dove's bread and butter, so to speak. It's an unspoken rule to watch your back as an employee since management loves to fire people who stir the coals a bit too much.

Cons

The constant influx of new bodies (interns/externs, new hires) makes it difficult to have a tight crew and efficient flow to the floor. Less than competitive pay. Management does not communicate and lack of professionalism when it comes to dealing with employee issues is disheartening. Forever understaffed.

2.0
Mar 19, 2015
Recommend
CEO approval
Business Outlook

Pros

Direct impact on people dealing with stressful animal emergencies, draws passionate dedicated animal medical professionals to learn from, great for the resume, +$1/hr than North West Vet Specialists (direct ER competition) for CSRs,

Cons

Poor management within department (front desk) as well as hospital wide. Huge turnover, good people wise up and leave or get singled out and eventually fired for raising concerns. Has huge gap culturally and financially between upstairs management/programs and downstairs medical facility. Medical employees overworked and under-compensated (salary, benefits, work/life balance). Current (for 3yrs) CSR and TA schedule has 50 hrs in five days (10 hr shifts with one 30 min break a shift) that leads to chronic burnout. CSR (~$12/hr) and TA (~$10/hr) not livable wages (better than some, NWVS $11/hr, worse than others, Murray Hill $15/hr for CSRs), and CVT/Tech (start at $16/hr), good luck paying those school loans. Also, poor training (only 14 days) for CSRs given the high volume of cases, strict protocols as non-profit, and paperwork for multitude of programs.

Viewing 46 - 48 of 57 Reviews

Glassdoor has 57 DoveLewis reviews submitted anonymously by DoveLewis employees. Read employee reviews and ratings on Glassdoor to decide if DoveLewis is right for you.