Does Doyle Collection pay their employees well?

According to anonymously submitted Glassdoor reviews, Doyle Collection employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Doyle Collection. This rating has decreased by 10% over the last 12 months.

How satisfied are employees working at Doyle Collection?

75% of Doyle Collection employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Doyle Collection 3.5 out of 5 for work life balance, 3.9 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Doyle Collection?

Food and Beverage Assistant (18) , Bartender (6) , Manager (5) , Reservations Agent (5) , Server/Waiter (5) , Accomodation Assistant (4) , Front Desk Receptionist (4) , Bar Manager (3) , Chef De Parties (3) , Marketing (3) , Sales Executive (3) , Sales Manager (3) , Waitress (3) , Accountant (2) , Chef (2)

What are the pros of working at Doyle Collection according to real employee reviews?

"Good people working in the company" ((in 15 reviews)); "The team is great and support each other" ((in 14 reviews)); "+ Good benefits" ((in 10 reviews)); "Friendly staff and easy to learn" ((in 6 reviews)); "General Manager is awesome" ((in 5 reviews))

What are the cons of working at Doyle Collection according to real employee reviews?

"Poor management and badly organised" ((in 15 reviews)); "Low pay and hard to progress" ((in 11 reviews)); "Long Hours with little change in schedule" ((in 10 reviews)); "Poor salaries compared to the number of duties" ((in 8 reviews)); "Long hours, often past the time you are supposed to work." ((in 3 reviews))

What are the top reviewed Doyle Collection locations?

Washington , DuPont , Seattle , Boston

Doyle Collection reviews

3.9

75% would recommend to a friend

(227 total reviews)

Timur Sentuerk

87% approve of CEO

75% positive business outlook

Ratings by category

4.2

Diversity & inclusion

3.9

Culture & values

3.9

Senior management

3.7

Career opportunities

3.5

Work/Life balance

3.5

Compensation and benefits

Doyle Collection has an employee rating of 3.9 out of 5 stars, based on 227 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Doyle Collection employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

227 reviews

4.0

Dec 16, 2021

Really good pay with the tips too in the Westbury

Waitress

Recommend

CEO approval

Business Outlook

Pros

Good pay Friendly people Have lots of laughs Get free hot meals , with vegetarian options, teas and coffees, and a secretion of cereals etc Great experience to have on your CV Amazing training provided such as manual handling, WSET levels which cost hundreds if you do them outside the hotel. Great leadership training with opportunities to progress within the company. Staff nights out within departments - especially the gallery so great to socialise in. You learn so much about 5 star etiquette.

Cons

Long , late shifts I was working every weekend until half two in the morning so would have to get night link bus at 3 am alone in the dark it was scary lol. Hard to get time off especially weekends No days off allowed in December Some of the management are stuck up and don’t even say hello until they want something The staff room is up the top of the hotel so you have to go up 4 flights of stairs to get to it and do be sweating Only get a half an hour break even if you’re working a 12 hour shift and you have to clock in and out of your break so you can’t even chill out

Doyle Collection Response

4y

Thank you so much for your feedback! We appreciate you taking the time to log in and leave us a review. I am delighted to read that you had an overall great experience whilst working at The Doyle Collection. We do aim to create a culture where people can be themselves, whilst progressing towards their personal and professional development, hence the reason that I am delighted to read about your experience within the Learning and development that is offered. Being a 'Great Place to Work', we listen to all feedback, and appreciate the time you have taken to share yours. We wish you the very best of luck with your future. The Doyle Collection

5.0

Nov 5, 2021

Good People

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Investment into the quality of the hotels and the people with development. I love the Proud Points and wellbeing benefits. The company is good to the community and to charities.

Cons

It's a fast paced environment, which sometimes means we don't celebrate results, just move on to the next goal.

Doyle Collection Response

4y

Thank you so much for your feedback! We appreciate you taking the time to log in and leave us a review. The hospitality industry is well-known for being fast paced and you're right, celebrating the results is something that can spur on further motivation, and we do have great results that we can be Proud of. I am so grateful that you talk about investing in the quality of the hotels, but specifically mention the people development that is so important to The Doyle Collection, and indeed myself with the role I play, so thank you. We also know that being able to #pay it forward' is so important to the communities we serve and the charities who work with those who may be less fortunate than ourselves, and something that is ingrained in our DNA. The Doyle Collection

5.0

Nov 4, 2021

Great Place to Work

Food and beverage assistant

Recommend

CEO approval

Business Outlook

Pros

Meals provided, discounted food and hotels. Work with nice people

Cons

Can't think of any cons

Doyle Collection Response

4y

Thank you so much for your feedback! We appreciate you taking the time to log in and leave us a review. I am delighted to be able to read your review and I agree completely that the meals on duty and the discounted food and hotel stays are exceptional benefits to be able to take advantage of. Our people is what makes The Doyle Collection such a friendly and welcoming place for anyone to come to work. The Doyle Collection

Viewing 118 - 120 of 227 Reviews

Jobs at Doyle Collection

Bar Busser (part time)

Cocktail Server (part time)

Director of Food and Beverage