Does DrFirst pay their employees well?

According to anonymously submitted Glassdoor reviews, DrFirst employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at DrFirst. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at DrFirst?

74% of DrFirst employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated DrFirst 4.1 out of 5 for work life balance, 4.2 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at DrFirst?

Software Engineer (18) , Tier 1 Technical Support (9) , Analyst (6) , Sales (6) , Director (5) , Inside Sales (5) , Senior Software Engineer (4) , (3) , Data Scientist (3) , Engineer (3) , Integration Engineer (3) , Intern (3) , Operations (3) , Prior Authorization Specialist (3) , Project Manager (3)

What are the pros of working at DrFirst according to real employee reviews?

"Great people and friends." ((in 32 reviews)); "DrFirst has a great culture and has become a second family to me!" ((in 24 reviews)); "Holiday perks and decent benefits" ((in 15 reviews)); "DrFirst and its employees are certainly DDS but even more than that it has been C&L – caring and loyal and it all starts with each and every employee." ((in 12 reviews)); "the company provided good Pay" ((in 9 reviews))

What are the cons of working at DrFirst according to real employee reviews?

"Management is poor and is not appreciative" ((in 18 reviews)); "Crazy leadership but passionate about their work." ((in 10 reviews)); "lots of nepotism, conflicts of interest everywhere, work" ((in 9 reviews)); "The upper management, a whole lot of bureaucracy and some departments are being run by people who have no business running them" ((in 5 reviews)); "no growth opportunities" ((in 4 reviews))

What are employees saying about DrFirst layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about DrFirst layoffs and their outlook for job security at DrFirst in 2026.

What are the top reviewed DrFirst locations?

Rockville , Mesa , Germantown , Phoenix , New York , Chandler , Louisville , Indianapolis , Gaithersburg , Ashburn , Washington , Raleigh , Willis , Columbus , Los Angeles , Seattle , Philadelphia , Bethesda , Chevy Chase , Frederick , Winter Haven , Tampa , McLean , Maryland City

DrFirst reviews

4.0

74% would recommend to a friend

(286 total reviews)

G. Cameron Deemer and Lazier Kornwasser

93% approve of CEO

73% positive business outlook

Ratings by category

4.4

Diversity & inclusion

4.2

Culture & values

4.2

Compensation and benefits

4.1

Work/Life balance

4.1

Career opportunities

3.9

Senior management

DrFirst has an employee rating of 4.0 out of 5 stars, based on 286 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DrFirst employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

286 reviews

5.0

May 26, 2025

Good place to work

Network technician

Recommend

CEO approval

Business Outlook

Pros

Almost all jobs are remote

Cons

The benefits could be better

DrFirst Response

11mo

Thank you for taking the time to share your feedback! We're glad to hear that you appreciate our remote work opportunities - we believe flexibility is important for our team's success. Regarding the benefits, we value your input and are always looking for ways to improve our offerings. We'd encourage you to share specific feedback about benefits with our HR team at hrsupport@drfirst.com. Your suggestions help us better understand what matters most to our employees and guide future enhancements to our benefits package. We appreciate your honest feedback!

5.0

May 15, 2025

Great people, great company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Overall great experience, the people I work with on a daily basis are awesome. Training is intense but part of the job especially when first starting. But I would highly recommend to anyone else interested in applying.

Cons

No, nothing as of now. Been smooth so far.

DrFirst Response

11mo

Thank you for sharing your positive experience. It's excellent to hear that you're working with a strong team and that the comprehensive training program is effectively preparing you for success in the role. Your recommendation will be valuable for future candidates considering this opportunity.

5.0

Apr 7, 2025

Good place to work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Friendly, remote environment with competent peers

Cons

Workload can be somewhat high

DrFirst Response

11mo

Thank you for taking the time to share your feedback! It's great to hear positive feedback on our remote environment and staff. We appreciate you highlighting the supportive culture and team members - these are core values we work hard to maintain.

Viewing 22 - 24 of 286 Reviews

Jobs at DrFirst

Director, Support Delivery

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DrFirst

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