DrFirst reviews

4.0

74% would recommend to a friend

(286 total reviews)
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G. Cameron Deemer and Lazier Kornwasser

93% approve of CEO

73% positive business outlook

DrFirst has an employee rating of 4.0 out of 5 stars, based on 286 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DrFirst employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

286 reviews
1.0
Apr 13, 2014
Recommend
CEO approval
Business Outlook

Pros

It was very close to my house stock the kitchen with peanutbuttter and bread flexible hours strong salary, BUT commissions were not enough to make sales team want to work for them

Cons

no hot water in the bathroom (seriously) no leadership on the sales floor. general animosity between departments very accepting of mediocrity

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DrFirst Response
12y
Our AZ office unfortunately does not have hot water. We do, however, offer hot filtered water for our employees. For our sales teams we do hold them to standard that requires meeting revenue goals. We give extensive product training, and a long ramp up period with reasonable goals to achieve. We also try to mentor employees on how they can achieve the goals. Unfortunately, not every employee is able to meet our standards. We look for sales consultants who are proactive, enjoy a fast paced environment, works well in a metrics driven position, flexibility, not adverse to change, team oriented, and solutions oriented rather than dwell on issues. We have not achieved exponential growth over the last few years without setting goals and expectations.
1.0
Dec 13, 2013

Senior developer

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You will have a job which is better than not having a job

Cons

- Mostly archaic technologies and processes that have no business of being used at this point. - Terrible work environment (open and loud spaces) which doesn't bode well for developers - Long working hours (sometimes worked on weekends as well) - Start very low with initial salaries (much lower than the industry) - No documented or practiced employee performance plan. Rare meetings with your supervisors. - Not enough good developers. The company hires mostly cheap developers and not quality developers which usually demand and expect bigger salaries. - Very top management heavy where management talks about across the board sweeping changes and expects people to implement them but doesn't provide an environment to do so. For example, a regular complaint was that developers were not innovate enough and were not spending time to learn new things. Well sure they weren't doing that because they were already working like 60 hrs a week. You can't expect them to contribute more unless you are clueless of the pains of the team.

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DrFirst Response
12y
No company is perfect, however, we actively strive to be the best company we can be for our customers, partners, and our staff. The changes that come from seeking growth and opportunity can sometimes introduce some stress and uncertainty for team members. Most of our employees thrive on our entrepreneurial spirit, enjoy challenging the status quo, and are excited and motivated by the opportunities ahead of them and our rate of growth. For some others, it can be an uncomfortable experience. We acknowledge that our company may not be the right fit for those who prefer a slower pace, or highly regimented and structured settings. We are driven, have high expectations for our company, for our teams, and for our individual employees; and we believe that this is a significant part of what makes us successful. Over the last six months, DrFirst has been focused on transformative cultural and organizational changes, and this process has involved collaboration with our leadership, consultants, and HR. We also have an open door policy and take legitimate feedback from our valued employees seriously. We have already begun implementing many of our plans to improve many aspects of the company. Our credo is to always do better today than yesterday. Our unprecedented growth (despite an economic recession) has come with some expected transitional periods while we adjust our strategies to position ourselves for the greatest success. Employees who are the right fit understand and embrace change, remain flexible, believe in our vision/mission and buy into our culture and credo. We are encouraged by recent employee feedback based on the initiatives we’re implementing, and we continue to explore ways to make DrFirst a great place to work. Prospective applicant are welcomed to ask us about the specific programs and changes we have put in place during their interview.
2.0
Dec 3, 2013
Recommend
CEO approval
Business Outlook

Pros

Being on a small development team, you end up learning almost every job role in the web application realm - so it's a good learning experience. Most of the technical team is incredibly helpful and supportive which made the work environment a little more pleasant.

Cons

Long work hours, unreasonable expectations and ever-changing requirements make work as a developer difficult. Lack of real leadership and consistent changes in functional managerial roles make the development process incredibly slow. SDLC best practices not practiced.

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