Duke Energy reviews

This job was the worst experience both personally and professionally that I have ever encountered. I was a customer service rep at the Charlotte based call center for 2 years. Looking back, I honestly can't believe I stuck it out that long. It is really no wonder that this company has such high job turnover rates. This company sets unbelievably high and humanly impossible standards.Work here and you will suffer constant verbal abuse from customers, you will be consistently required to work 12-16 hour shifts at less than 5 minutes notice. There is ZERO work/life balance. I had to come into work the night of my bridal shower and work until 4am the next day because there was a stupid thunderstorm in Indiana. It counts against you to use earned paid sick time. You are treated like a pre-schooler and constantly watched and monitored everywhere in the building and parking lot by seniority. You will go "on report" for little things like walking while talking on your cell phone. Oh, and you will only make $12 an hour for giving up your life to serve this company. I have had several jobs that were a thousand times easier than this one with a lot less expected of me that paid MORE. This place is a ridiculous joke.

Good ol Boy mentality. Many Charlotte managers are inept, hard to work with, and only got their position because of friendships with higher ups. TONS of middle management Unfair treatment if not located in Charlotte. Got too big too fast and arrogance ruined them.