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      Duke Energy

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      Duke Energy reviews

      3.9

      68% would recommend to a friend

      (2,073 total reviews)
      avatar

      Lynn J. Good

      72% approve of CEO

      70% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.8

      Culture & values

      3.8

      Compensation and benefits

      3.8

      Career opportunities

      3.7

      Work/Life balance

      3.4

      Senior management

      Duke Energy has an employee rating of 3.9 out of 5 stars, based on 2,073 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Duke Energy employee rating is in line with the average (within 1 standard deviation) for employers within the Energy, Mining & Utilities industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      2.0
      Feb 17, 2023

      Great benefits but Stressful

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      They have great benefits that begin day 1. High deductible plans only. Best of a it's remote as long as you meet their high demands.

      Cons

      Stressful rude customers, no support for supervisor, they are constantly changing and not for the better, low pay for the job. Software glitches constantly, so much more. Forced overtime

      1.0
      Dec 5, 2022

      Awful place to work

      Customer service specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pays well plus bonuses. Insurance isn’t to bad.

      Cons

      I worked for this company remotely and I was literally bullied horrifically in training and also bullied out of training! Very high stress job. No breaks at all in between phone calls. Lots of irate customers mostly that call in. My team leader would listen in on my calls and literally harass me while on the phone with customers grading my calls. Horrible place to work remotely.

      Viewing 289 - 291 of 2,073 Reviews
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      ReviewsDuke Energy reviews

      Glassdoor has 2,637 Duke Energy reviews submitted anonymously by Duke Energy employees. Read employee reviews and ratings on Glassdoor to decide if Duke Energy is right for you.