Dynata reviews

3.1

47% would recommend to a friend

(1,527 total reviews)
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Mike Petrullo

53% approve of CEO

36% positive business outlook

Dynata has an employee rating of 3.1 out of 5 stars, based on 1,527 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Dynata employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

2K reviews
2.0
Sep 3, 2014

Great experience at first... but time to hop off the hamster wheel

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great people to work with, Industry leader, good products and services, great CEO, good culture and values

Cons

Heavy workload, not enough bandwidth provided by managers overseeing their teams in order to cover projects and workload within reasonable turnaround time to meet/exceed expectations, poor work/life balance and late hours. Lack of professional development; mid-managers don’t equip their teams to grow & flourish for successful career advancement. Exciting environment once you first come onboard but then quickly gets a real sense of ‘hamster wheel spinning’ with busy, mundane repetitive day-to-day tasks in a corporate dead-end environment. And mostly, there is a real lack of passion and purpose with what you’re working for in the big picture; we’re spamming people’s inboxes with surveys everyday for a living… how inspiring.

1.0
Sep 7, 2013

Worst experience in my career

Recommend
CEO approval
Business Outlook

Pros

It is a job. Some nice people. Office refurbished last year, nice sized bright cubicles. IT team is wonderful, always ready to help.

Cons

Very low pay, benefits not competitive, extremely political, uneducated workforce overall, not professional, like being in high school, gossip and back-stabbing. High attrition. No cohesion among departments.

1.0
Sep 7, 2022
Recommend
CEO approval
Business Outlook

Pros

Gets your hopes up at first

Cons

MANY!! They cannot get your PR/Utilization correct. Every day it is different. One day they will say you had to make 11.9 survey completes, in a 5 hour time. Also you have to make 80- 100 calls per hour. I make 110 calls per hour yet told that is 70% utilization. So they say not actively working enough. Yet I am constantly dialing. Should it be that they are not monitoring enough to see that I am working?? They also put the blame on you if you do not make enough surveys. Yet people you dial are sick of seeing there company name on caller id. It can be said that it is a new project, yet it is same state. So people that you dial do not know it is a new project. They see the same survey company call them over and over and are probably sick of it. So they do not answer or they send to voicemail. So please explain ,Dynata, how to get surveys when people do not answer in first place. Dynata just expects people to come and go with there company. It does not matter how good of a worker you are. Here is another negative thing with there PR/utilization score. You can be doing your 100 calls per hour, yet you get a survey, the clock is ticking still on your calls hour. So when you finish survey, all of a sudden your calls hour drop below 80. All because you actually did a survey. So you start getting negative texts and messages from them. So all in all it is mainly negativity is all you get from Dynata. Does not matter if you get over there calls per hour or there surveys they want. P.S. Do not ever go on break with them. They do not like you to go to the restroom or get a drink or anything. You have to be there robot. One last thing. If you write them, do not expect a answer back. I wwrote them many messages and never get any answer from them. AVOID THIS COMPANY AT ALL COST!!!

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Dynata Response
3y
Sorry to hear about your negative experience at Dynata. Our Voice Services leadership team understands the importance of the telephone interviewer role and therefore must hold surveyors to high production standards. Our employees are our top priority, and we aim to create a positive work environment at Dynata. Managers goes through extensive leadership training to ensure fair treatment of all employees, no matter the role. We are sorry your experience has not been reflective of this, and we encourage you to bring this up to your local HR rep. We can always do better, so we thank you for your feedback.
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Glassdoor has 1,678 Dynata reviews submitted anonymously by Dynata employees. Read employee reviews and ratings on Glassdoor to decide if Dynata is right for you.