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EF (Education First)

Engaged Employer

EF (Education First) reviews

3.4

61% would recommend to a friend

(4,611 total reviews)
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Edward Hult, Ph.D

61% approve of CEO

47% positive business outlook

EF (Education First) has an employee rating of 3.4 out of 5 stars, based on 4,611 company reviews on Glassdoor which indicates that most employees have a good working experience there. The EF (Education First) employee rating is in line with the average (within 1 standard deviation) for employers within the Education industry (3.8 stars).

Reviews by job title

5K reviews
5.0
Nov 2, 2021
Recommend
CEO approval
Business Outlook

Pros

The company culture here is amazing. Very positive and collaborative work environment. I've never worked some place where you opinion is truly heard and cared about. It is an open door policy on all things. Goals are important and you are expected to hit them -- but this company cares more about your hard work and dedication. Very liberal environment and flexible with WFH.

Cons

There historically has been a high turnover rate. This is mostly due to a younger staff and the pay not being very competitive with other sales roles. There has recently been a major bump in all sales staff's salaries so turnover rate has recently been decreasing. There is no direct ladder for career advancement which can be confusing. After being a Senior Tour Consultant the only positions you can really move into are Sales Manager or Sales Trainer -- wish they would talk about more opportunities.

1.0
Mar 24, 2020
Recommend
CEO approval
Business Outlook

Pros

Coworkers and current immediate management.

Cons

1. Boring curriculum with lack of build and there’s a mess with putting students in the right level. 2. Attendance policies end up encouraging sick students to come to class and discouraging traveling. 3. A lot of the students become dissatisfied with time because they are not receiving their money’s worth which makes it harder to teach. 4. The company doesn’t care about employees or students/customers. It’s bewildering to what extent EF will push profit. Sometimes it’s counterintuitive. For example, the teacher turnover rate is incredibly high, you would think that the company would have realized by this time that paying teachers a bit more will actually bring more profit and better quality, but no. 5. You know the low pay you are going to get when you sign up for the job. Everyone knows that they are going to spend more than the paid 15 minutes to prepare for class. What you don’t know when you are signing the contract, is the amount of mandatory, mundane, and pointless work that you will have to do beyond lesson prep. And this mundane work will take you more time than your allotted 15 minutes.

1.0
Dec 10, 2019
Recommend
CEO approval
Business Outlook

Pros

As with everyone else starting at the company, EF initially dazzled me with its social events, glitz, and gorgeous building. I was an ambitious go-getter and was willing to do anything to do a great job. However, I soon realized it's a place that can break anyone down with its tyrannical work-life balance, and unsupportive HR and management. Caveat: If you find it suspicious to see a series of 5 star ratings all in the same 1-2 days here, it's because you are required to leave a review whenever you are promoted within EF (likely during review time).

Cons

You'll be expected to give more and more of your time to the company, including long weekend events where it was expected you'd dance with colleagues (awkward), with little to show for it. If often felt that you were isolated from your loved ones, like during the holiday party where no significant partners are allowed, just to rely more and more on the company. Unless you are one of the Ivy League recruits that come in from the 360 program or from a famed business school across the river, you will be treated as an insignificant resource whose energy will be taken advantage of, and will soon burn out. Growth can happen - but it's unfortunately mainly lateral. Pay is abysmal, and pay equity among colleagues doing the same work and having the same experience is non-existent. Despite living modestly, my colleagues and I had several side jobs to be able to stay afloat financially. We all had a mix of sad health issues resulting from long hours, the unrealistic expectations thrust upon us, and negative work environment.

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EF (Education First) Response
6y
Thank you for taking the time to share your feedback, although it is of course disappointing to read about your experience. I am sorry you found management and HR to be unsupportive. We pride ourselves on creating a supportive environment that allows all employees to live fulfilling lives both professionally and personally. I do want to clarify that we do not have a practice of requiring anyone to leave 5 star reviews on Glassdoor, and we value genuine feedback - positive or negative. We also do publish all internal career opportunities monthly and have people dedicated to helping staff navigate their careers. I do hope you find another company that is a better fit for you. Best of luck to you! - Emily
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