ESS reviews about "training"

Bad training that you aren’t paid for. Use of personal email which isnt appropriate. Passive aggressive emails from management. Everything wrong with the outsourcing of such an important role. School administrators are awful, feel so bad for the students and teachers every shift I take.

No orientation or training provided.

Low pay, lack of training on how to deal with problem students/students who need extra help

No training and extremely limited information about what a substitute job will entail.

• $18 - $19 an hour is not sufficient to support a family. • The candidate needs to pay for a series of clearances and background checks before they're eligible. • The training consists of about 40 hours of online coursework, which mostly addresses state laws, followed by a single day of online training. All of it is unpaid, and it isn't adequate to prepare a candidate to effectively manage a classroom, especially for classes with special needs children, which made up a large percentage of the opportunities available. • On 2 or 3 occasions, over my 10 or so shifts, students reported that I had done something I didn't do, reported something I did without context, or misrepresented something I said. In each case these were problems students that their teachers had forewarned me about, yet ESS responded by freezing my account so I couldn't pick up shifts, and said they would reach out to me after an investigation was completed. Not only didn't they defend me, or provide me with information about the investigation. They simply never got back to me.

The training prepares you for dealing with ordinary classes, but most of the jobs will be para work. They do not care to brief you more than five minutes before each day's job on anything out of the ordinary.

Lack of training and management will throw you under the bus to save themselves

It is a horrible company to work for. They have no sense of training, if you fail to do something one time they will put you on a PIP and fire you. They deny any type of promotion unless you are a POC. They care more about diversity than experience and knowledge. They will put you in situations to fail on their own doing then blame you to save the upper management. Oh and the pay is trash. They refuse to higher anyone below a bachelors degree and won’t pay over 45k unless you are POC. Don’t work in corporate. They will tell you your salary at 40hrs and expect 60/70 hour work weeks.