EXL Service reviews

3.4

59% would recommend to a friend

(8,163 total reviews)
avatar

Rohit Kapoor

77% approve of CEO

60% positive business outlook

EXL Service has an employee rating of 3.4 out of 5 stars, based on 8,163 company reviews on Glassdoor which indicates that most employees have a good working experience there. The EXL Service employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

8K reviews
4.0
Nov 8, 2025

A room for improvement.

Recommend
CEO approval
Business Outlook

Pros

Reliable growth opportunities. Perfect for individuals interested in going the analytics route.

Cons

Lack of awareness as to how best to upskill employees who wish to go difference paths.

1.0
Nov 7, 2025

Worst company

Recommend
CEO approval
Business Outlook

Pros

Zero pros, absolutely none, its hell

Cons

Worst management ever, they do not know how to do business, too much pride for absolutely no reason, i bet a tea stall owner is smarter than them. 50 Unplanneds everyday and more and more people exiting that itself tells what a worst organisation it is

Viewing 379 - 381 of 8,163 Reviews

Glassdoor has 8,396 EXL Service reviews submitted anonymously by EXL Service employees. Read employee reviews and ratings on Glassdoor to decide if EXL Service is right for you.