EXL Service reviews

3.4

59% would recommend to a friend

(8,163 total reviews)
avatar

Rohit Kapoor

77% approve of CEO

60% positive business outlook

EXL Service has an employee rating of 3.4 out of 5 stars, based on 8,163 company reviews on Glassdoor which indicates that most employees have a good working experience there. The EXL Service employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

8K reviews
4.0
Oct 27, 2025

Good for Freshers

Recommend
CEO approval
Business Outlook

Pros

Good opportunities for freshers or people who want to get vast experience accross processes

Cons

Lot of company policies in India office, mobile phone is not allowed in production floor, too many restrictions for employees, client favour

4.0
Oct 26, 2025

GOOD

Recommend
CEO approval
Business Outlook

Pros

Good for freshers looking for experience

Cons

It's difficult to change clients

Viewing 406 - 408 of 8,163 Reviews

Glassdoor has 8,396 EXL Service reviews submitted anonymously by EXL Service employees. Read employee reviews and ratings on Glassdoor to decide if EXL Service is right for you.