EXL Service reviews

3.4

59% would recommend to a friend

(8,170 total reviews)
avatar

Rohit Kapoor

77% approve of CEO

60% positive business outlook

EXL Service has an employee rating of 3.4 out of 5 stars, based on 8,170 company reviews on Glassdoor which indicates that most employees have a good working experience there. The EXL Service employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

8K reviews
5.0
Sep 15, 2025
Recommend
CEO approval
Business Outlook

Pros

Great place to work in industry

Cons

No cons to work at this place

1.0
Sep 14, 2025

They don't do hirings from website

Recommend
CEO approval
Business Outlook

Pros

they claim to provide pick and drop facility, work from home facility and. many more.

Cons

you won't be able to get hired if applying through website because your profile won't be 100% complete even after uploading documents. they sent any email confirmation just after applying for the job along with a link to complete the assessment for the applied Job but it never opens up.

3.0
Sep 13, 2025

work culture

Recommend
CEO approval
Business Outlook

Pros

The organization fosters a collaborative and supportive work environment where employees feel valued and respected

Cons

Despite the positive culture, the annual salary hike was disappointingly minimal

Viewing 496 - 498 of 8,170 Reviews

Glassdoor has 8,403 EXL Service reviews submitted anonymously by EXL Service employees. Read employee reviews and ratings on Glassdoor to decide if EXL Service is right for you.