EXL Service reviews

3.4

59% would recommend to a friend

(8,170 total reviews)
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Rohit Kapoor

77% approve of CEO

60% positive business outlook

EXL Service has an employee rating of 3.4 out of 5 stars, based on 8,170 company reviews on Glassdoor which indicates that most employees have a good working experience there. The EXL Service employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

8K reviews
1.0
Sep 10, 2025

Below average

Recommend
CEO approval
Business Outlook

Pros

Nothing comes to my mind. It’s a place that helps you pay the bills but not where you can make a career.

Cons

Low salary, very poor quality infrastructure- internal websites, laptop, VPN. , poor work life balance, limited growth opportunities, low quality work and lot of poor performers in every team. Very low standard. Very behind on new technologies like AI compared to the industry.

3.0
Sep 9, 2025
Recommend
CEO approval
Business Outlook

Pros

Work place is comparitively good

Cons

no much raise in salary, low growth

Viewing 505 - 507 of 8,170 Reviews

Glassdoor has 8,403 EXL Service reviews submitted anonymously by EXL Service employees. Read employee reviews and ratings on Glassdoor to decide if EXL Service is right for you.