EXL Service reviews

3.4

60% would recommend to a friend

(8,180 total reviews)
avatar

Rohit Kapoor

77% approve of CEO

60% positive business outlook

EXL Service has an employee rating of 3.4 out of 5 stars, based on 8,180 company reviews on Glassdoor which indicates that most employees have a good working experience there. The EXL Service employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

8K reviews
4.0
Dec 3, 2016
Recommend
CEO approval
Business Outlook

Pros

Competitive salary Performance bonus for attendance, production and quality Strategic location, near MOA Lots of opportunities to apply for promotion, even if you are newly hired

Cons

Strict policies Load of work can be overwhelming Nobody wants to get promoted because your salary will not be adjusted until after quite a while Not enough training for pioneer accounts

5.0
Dec 3, 2016

Senior Vice President

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Culture , Growth, Transparency, access to Senior leadership and their leading edge in verticals they are playing in with the use of robotics and transformation services.

Cons

Need to work on diversity

4.0
Dec 3, 2016

Good place to learn and start your career

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Dynamic and small teams. Flexible work hours. Steep learning curve (as my first job) Senior Leadership is very inspiring.

Cons

The compensation structure needs improvement. The process flows are very slow. The IT infrastructure needs a serious upgrade.

Viewing 7525 - 7527 of 8,180 Reviews

Glassdoor has 8,414 EXL Service reviews submitted anonymously by EXL Service employees. Read employee reviews and ratings on Glassdoor to decide if EXL Service is right for you.