EXL Service reviews

3.4

59% would recommend to a friend

(8,170 total reviews)
avatar

Rohit Kapoor

77% approve of CEO

60% positive business outlook

EXL Service has an employee rating of 3.4 out of 5 stars, based on 8,170 company reviews on Glassdoor which indicates that most employees have a good working experience there. The EXL Service employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

8K reviews
3.0
Jun 7, 2016

Routine work

Recommend
CEO approval
Business Outlook

Pros

Flexible work timings. Large number of clients to work for.

Cons

Not much to learn in an internship. Very routine work for employees as well. Bangalore office doesn't have any recreation options. Red tape - difficult to switch technologies in the company. Not very dynamic.

4.0
Jun 6, 2016

Awesome place to work

Recommend
CEO approval
Business Outlook

Pros

flexible work life balance understanding management v process oriented

Cons

low salary low incentives certain roles not defined properly

3.0
Jun 6, 2016

Great company

Recommend
CEO approval
Business Outlook

Pros

Company is organized and upper management are all professional. Lives within the standard of mission and vision

Cons

The leaders who handles the account are not credible when reporting the numbers to the clients. They alter the data to pass SLA. Very poor leadership in that probess

Viewing 7816 - 7818 of 8,170 Reviews

Glassdoor has 8,403 EXL Service reviews submitted anonymously by EXL Service employees. Read employee reviews and ratings on Glassdoor to decide if EXL Service is right for you.