EXL Service reviews

3.4

59% would recommend to a friend

(8,157 total reviews)
avatar

Rohit Kapoor

77% approve of CEO

60% positive business outlook

EXL Service has an employee rating of 3.4 out of 5 stars, based on 8,157 company reviews on Glassdoor which indicates that most employees have a good working experience there. The EXL Service employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

8K reviews
2.0
May 3, 2014
Recommend
CEO approval
Business Outlook

Pros

Nothing really. With the sort of attrition they are experiencing, you might get opportunities to take up new roles by replacement. They put in ages of holds on promotions due to 'profitability issues' and once you do, the would give you a minuscule hike and also prorate your yearly appraisal (that's a policy) Perks are pretty much ZERO.

Cons

NO BRAND VALUE. It is at times a shame to admit that my employer is EXL. The company and management does not believe in respecting it's employees or rewarding them. Leadership works only on papers with no actual impact. They wish to understand reasons for all that's wrong but never come to find a resolution. Nobody cares about your work life balance and the companies values are just for adding a 1 slide to a power point presentation

1.0
Apr 17, 2014

Pathetic

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Money (in some cases) and nothing more

Cons

No Leadership No People management Say YES to whatever client asks the Management for No Work Life balance No career path Rampant Favoritism

2.0
Apr 10, 2014

Exl employee

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

None at all that are mentionable

Cons

Forces employees travel for work on Business visa Hiring policies

Viewing 7948 - 7950 of 8,157 Reviews

Glassdoor has 8,390 EXL Service reviews submitted anonymously by EXL Service employees. Read employee reviews and ratings on Glassdoor to decide if EXL Service is right for you.