EXL Service reviews

3.4

59% would recommend to a friend

(8,157 total reviews)
avatar

Rohit Kapoor

77% approve of CEO

60% positive business outlook

EXL Service has an employee rating of 3.4 out of 5 stars, based on 8,157 company reviews on Glassdoor which indicates that most employees have a good working experience there. The EXL Service employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

8K reviews
1.0
Apr 3, 2014
Recommend
CEO approval
Business Outlook

Pros

Flexible work schedule. Pay is also decent. I can't think of anything else positive to say.

Cons

Where do I start.. The company is headquartered in NYC but they run it like it's still a company based out of India. Processes are confusing, policies do not make sense for US employees since they are created by "corporate" in India, and management needs training on managing their teams.

5.0
Mar 23, 2014

Exl service good place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Learning and development Leadership mentoring Growth opportunities

Cons

No challenges faced while working with EXL

1.0
Mar 22, 2014

poor

Recommend
CEO approval
Business Outlook

Pros

no pros, no transparency, management don't believe in debate

Cons

autocratic management, not employee friendly

Viewing 7951 - 7953 of 8,157 Reviews

Glassdoor has 8,390 EXL Service reviews submitted anonymously by EXL Service employees. Read employee reviews and ratings on Glassdoor to decide if EXL Service is right for you.