EXL Service reviews

3.4

59% would recommend to a friend

(8,157 total reviews)
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Rohit Kapoor

77% approve of CEO

60% positive business outlook

EXL Service has an employee rating of 3.4 out of 5 stars, based on 8,157 company reviews on Glassdoor which indicates that most employees have a good working experience there. The EXL Service employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

8K reviews
3.0
Mar 4, 2014
Recommend
CEO approval
Business Outlook

Pros

Decent compensation Good infrastructure Respectable and stable clients Good top leadership with people focus

Cons

Extremely poor support departments like HR, Finance, Facilities admin and commercial with no accountability and willingness to help or perform their duties Hiring process is a mess New middle leadership being hired is low on competency and experience

3.0
Feb 27, 2014

Good For Freshers

Recommend
CEO approval
Business Outlook

Pros

_good training in SAS _flexible working hours

Cons

_Poor leadership Team _repetitive Work _No say in Projects _No transparency _Business Ethics not followed _High Attrition rate mainly because of low employee satisfaction

3.0
Feb 27, 2014
Recommend
CEO approval
Business Outlook

Pros

Believes in hard work and quality.. promotes employees willing to work hard and deliver results

Cons

Not a great salary payer.. Increments are very poor

Viewing 7957 - 7959 of 8,157 Reviews

Glassdoor has 8,390 EXL Service reviews submitted anonymously by EXL Service employees. Read employee reviews and ratings on Glassdoor to decide if EXL Service is right for you.