EXL Service reviews

3.5

60% would recommend to a friend

(8,145 total reviews)
avatar

Rohit Kapoor

77% approve of CEO

60% positive business outlook

EXL Service has an employee rating of 3.5 out of 5 stars, based on 8,145 company reviews on Glassdoor which indicates that most employees have a good working experience there. The EXL Service employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

8K reviews
4.0
Jun 9, 2012

Flexible and Fun..!!

Recommend
CEO approval
Business Outlook

Pros

The Best reasons to work with EXL are it opens up a lot of opportunities to learn and excel.... resources are vast, you just have to pull yourself and learn. Highly competitive, Excellent team to work with...Work environment is very comfortable and friendly, Management take a good care of their employees. High quality performance from the employees.

Cons

There is much scope to improve employee appraisal process. Even though the basic parameter for appraisal is performance, it will get neglect at some points. Recognition for your work done would take much time and effort.

3.0
Jun 9, 2012

Complicated

Recommend
CEO approval
Business Outlook

Pros

Have helpful colleagues. Working environment is good. Can learn new things.

Cons

Compared to other companies in same field salary is low.

4.0
Jun 7, 2012

EXL Service Ltd - Review

Recommend
CEO approval
Business Outlook

Pros

Great BPO/KPO to begin your career with. Provides a great background & a kickstart of career.

Cons

Does not provide flexibility to search role of choice. Political and diplomatic approach of Mgr & Senior management are tough to get through.

Viewing 8122 - 8124 of 8,145 Reviews

Glassdoor has 8,378 EXL Service reviews submitted anonymously by EXL Service employees. Read employee reviews and ratings on Glassdoor to decide if EXL Service is right for you.