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      EXL Service

      Engaged Employer

      EXL Service reviews

      3.5

      60% would recommend to a friend

      (8,145 total reviews)
      avatar

      Rohit Kapoor

      77% approve of CEO

      60% positive business outlook

      Ratings by category

      3.5

      Diversity & inclusion

      3.4

      Work/Life balance

      3.3

      Culture & values

      3.3

      Career opportunities

      3.0

      Senior management

      3.0

      Compensation and benefits

      EXL Service has an employee rating of 3.5 out of 5 stars, based on 8,145 company reviews on Glassdoor which indicates that most employees have a good working experience there. The EXL Service employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      8K reviews
      4.0
      Jun 7, 2012

      Good to work with and grow

      Senior manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Working Culture is not so great

      Cons

      Poor planning and eye for details

      2.0
      Jun 6, 2012

      Not an employee-centric company. Work only if you feel you are comfortable following a set of rules without using logic!

      Corporate trainer
      Recommend
      CEO approval
      Business Outlook

      Pros

      1. Company has a brand name. 2. Infrastructure is impressive.

      Cons

      1. Transport facility is haywire! 2. Management seems to be non-existent when it comes to understanding the employees needs. 3. Rules and regulations are too stringent. Like : the non camera phone policy which boldly underlines the management's lack of trust on their employees. 4.Poor employee retention policies. 5. Poor compensation. 6. Outdated software. MS Office Excel is still used, instead of Sql which could have made life simpler and database better. 7. Higher management seems to lack " compassion" , and misunderstands the true meaning of professionalism!

      4.0
      Jun 6, 2012

      Nice place to work

      Analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      My Leader and the work culture.. Best learning experience

      Cons

      Evening Shifts and some times in salary as well

      Viewing 8125 - 8127 of 8,145 Reviews
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      Glassdoor has 8,378 EXL Service reviews submitted anonymously by EXL Service employees. Read employee reviews and ratings on Glassdoor to decide if EXL Service is right for you.