EXL Service reviews

3.5

60% would recommend to a friend

(8,155 total reviews)
avatar

Rohit Kapoor

77% approve of CEO

60% positive business outlook

EXL Service has an employee rating of 3.5 out of 5 stars, based on 8,155 company reviews on Glassdoor which indicates that most employees have a good working experience there. The EXL Service employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

8K reviews
3.0
Apr 30, 2026
Recommend
CEO approval
Business Outlook

Pros

3 days WFH flexibility Cab facility

Cons

Cost cutting HR low ball new recruits 3 month notice even if probation

4.0
Apr 27, 2026

Nice

Recommend
CEO approval
Business Outlook

Pros

good working environment, no overtimes

Cons

difficuties in promotion, less salary hike

Viewing 82 - 84 of 8,155 Reviews

Glassdoor has 8,388 EXL Service reviews submitted anonymously by EXL Service employees. Read employee reviews and ratings on Glassdoor to decide if EXL Service is right for you.