EXL Service reviews

3.5

60% would recommend to a friend

(8,155 total reviews)
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Rohit Kapoor

77% approve of CEO

60% positive business outlook

EXL Service has an employee rating of 3.5 out of 5 stars, based on 8,155 company reviews on Glassdoor which indicates that most employees have a good working experience there. The EXL Service employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

8K reviews
2.0
Apr 21, 2026

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Recommend
CEO approval
Business Outlook

Pros

the experience depends on whose your manager

Cons

some are worst management we have here

3.0
Apr 21, 2026

Employment review

Recommend
CEO approval
Business Outlook

Pros

Relatively good work life balance, and good work if client is good

Cons

pathetic appraisals and performance bonus.

Viewing 91 - 93 of 8,155 Reviews

Glassdoor has 8,388 EXL Service reviews submitted anonymously by EXL Service employees. Read employee reviews and ratings on Glassdoor to decide if EXL Service is right for you.