EXL Service reviews

3.5

60% would recommend to a friend

(8,155 total reviews)
avatar

Rohit Kapoor

77% approve of CEO

60% positive business outlook

EXL Service has an employee rating of 3.5 out of 5 stars, based on 8,155 company reviews on Glassdoor which indicates that most employees have a good working experience there. The EXL Service employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

8K reviews
2.0
Nov 20, 2018

Manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

work life balance is good

Cons

401k match is really poor. You put in 6% and they match 3%

1.0
Sep 27, 2018

MetLife Disability Claims Associate

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good starting pay with benefits

Cons

Lack of transparency between EXL and new contract with MetLife. Lack of RN 's and LPN's on staff. Huge turn over.

1.0
Feb 7, 2018

System Engineer

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

learn a little of everything

Cons

complete IT structure is broken expected to maintain a system that you have no control over & the team that does control it wont respond to any communication about maintaining it every team is extremely slow to respond to any communication and when they do its with incomplete information for the request

Viewing 103 - 105 of 8,155 Reviews

Glassdoor has 8,388 EXL Service reviews submitted anonymously by EXL Service employees. Read employee reviews and ratings on Glassdoor to decide if EXL Service is right for you.