EXL Service reviews

3.4

59% would recommend to a friend

(8,158 total reviews)
avatar

Rohit Kapoor

77% approve of CEO

60% positive business outlook

EXL Service has an employee rating of 3.4 out of 5 stars, based on 8,158 company reviews on Glassdoor which indicates that most employees have a good working experience there. The EXL Service employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

8K reviews
1.0
Mar 5, 2026
Recommend
CEO approval
Business Outlook

Pros

No pros to this position or company

Cons

Terrible management, unrealistic metrics, Company treats US based staff like trash!

Viewing 169 - 171 of 8,158 Reviews

Glassdoor has 8,391 EXL Service reviews submitted anonymously by EXL Service employees. Read employee reviews and ratings on Glassdoor to decide if EXL Service is right for you.