EXL Service reviews

3.4

59% would recommend to a friend

(8,157 total reviews)
avatar

Rohit Kapoor

77% approve of CEO

60% positive business outlook

EXL Service has an employee rating of 3.4 out of 5 stars, based on 8,157 company reviews on Glassdoor which indicates that most employees have a good working experience there. The EXL Service employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

8K reviews
3.0
Feb 26, 2026

Insurance

Recommend
CEO approval
Business Outlook

Pros

Good cab facility Salary on time In some process work from home available

Cons

1.Feels like domestic process 2. High pressure high target 3.Low payout 4 not value employees 5 worst

1.0
Feb 26, 2026
Recommend
CEO approval
Business Outlook

Pros

work from home set up

Cons

micro managing, lack of miscommunication

Viewing 172 - 174 of 8,157 Reviews

Glassdoor has 8,390 EXL Service reviews submitted anonymously by EXL Service employees. Read employee reviews and ratings on Glassdoor to decide if EXL Service is right for you.