EXL Service reviews

3.4

59% would recommend to a friend

(8,159 total reviews)
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Rohit Kapoor

77% approve of CEO

60% positive business outlook

EXL Service has an employee rating of 3.4 out of 5 stars, based on 8,159 company reviews on Glassdoor which indicates that most employees have a good working experience there. The EXL Service employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

8K reviews
4.0
Feb 3, 2026

Flexible Work

Recommend
CEO approval
Business Outlook

Pros

Flexible Work Hours, Hybrid Mode. In case of emergencies, you can work from home. Good Team bonding culture

Cons

Hike and Appraisal is less.

3.0
Feb 2, 2026

Manage a team

Recommend
CEO approval
Business Outlook

Pros

Work from home available for some of the clients

Cons

Rotational shifts kinda screws up your health

4.0
Feb 2, 2026

good

Recommend
CEO approval
Business Outlook

Pros

company is good, got to learn a lot

Cons

promotions are as per manager's choice

Viewing 211 - 213 of 8,159 Reviews

Glassdoor has 8,392 EXL Service reviews submitted anonymously by EXL Service employees. Read employee reviews and ratings on Glassdoor to decide if EXL Service is right for you.