EXL Service reviews

3.4

59% would recommend to a friend

(8,159 total reviews)
avatar

Rohit Kapoor

77% approve of CEO

60% positive business outlook

EXL Service has an employee rating of 3.4 out of 5 stars, based on 8,159 company reviews on Glassdoor which indicates that most employees have a good working experience there. The EXL Service employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

8K reviews
3.0
Feb 1, 2026

Working Environment

Recommend
CEO approval
Business Outlook

Pros

Good working environment Canteen facility

Cons

Depends on the Process Work from office

3.0
Jan 30, 2026
Recommend
CEO approval
Business Outlook

Pros

good work culture and people

Cons

lack of proper communation and visibility

4.0
Jan 30, 2026

Good growth oriented Company

Recommend
CEO approval
Business Outlook

Pros

Great work culture Learning in cutting edge technology

Cons

Given you are chosen for direct client facing roles

Viewing 217 - 219 of 8,159 Reviews

Glassdoor has 8,392 EXL Service reviews submitted anonymously by EXL Service employees. Read employee reviews and ratings on Glassdoor to decide if EXL Service is right for you.