EXL Service reviews

3.4

59% would recommend to a friend

(8,160 total reviews)
avatar

Rohit Kapoor

77% approve of CEO

60% positive business outlook

EXL Service has an employee rating of 3.4 out of 5 stars, based on 8,160 company reviews on Glassdoor which indicates that most employees have a good working experience there. The EXL Service employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

8K reviews
4.0
Jan 30, 2026

Good growth oriented Company

Recommend
CEO approval
Business Outlook

Pros

Great work culture Learning in cutting edge technology

Cons

Given you are chosen for direct client facing roles

1.0
Jan 30, 2026

I would truly stay away from here

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The bonuses would be good

Cons

This is one of the worst companies I have worked for. Especially when it comes to training and expectations. They falsely deceived from the start and the fact of the holidays didn't matter. Manager and upper management was the worst I have ever experienced as an auditor

4.0
Jan 30, 2026

Decent company to work with, but depends on team

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

International exposure, internal sliding/ job switch, ownership etc

Cons

Salary disparity, average employee engagement, employment bond

Viewing 220 - 222 of 8,160 Reviews

Glassdoor has 8,393 EXL Service reviews submitted anonymously by EXL Service employees. Read employee reviews and ratings on Glassdoor to decide if EXL Service is right for you.