EXL Service reviews

3.4

59% would recommend to a friend

(8,160 total reviews)
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Rohit Kapoor

77% approve of CEO

60% positive business outlook

EXL Service has an employee rating of 3.4 out of 5 stars, based on 8,160 company reviews on Glassdoor which indicates that most employees have a good working experience there. The EXL Service employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

8K reviews
4.0
Jan 29, 2026

Project with AI initiatives

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Proactive environment and managers with many opportunities applied with AI

Cons

Slides for internal communication can be overwhelming

5.0
Jan 29, 2026

Operation manager

Recommend
CEO approval
Business Outlook

Pros

Cab facilities good else nothing good

Cons

Pay scale and daily office

Viewing 223 - 225 of 8,160 Reviews

Glassdoor has 8,393 EXL Service reviews submitted anonymously by EXL Service employees. Read employee reviews and ratings on Glassdoor to decide if EXL Service is right for you.