EXL Service reviews

3.4

59% would recommend to a friend

(8,163 total reviews)
avatar

Rohit Kapoor

77% approve of CEO

60% positive business outlook

EXL Service has an employee rating of 3.4 out of 5 stars, based on 8,163 company reviews on Glassdoor which indicates that most employees have a good working experience there. The EXL Service employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

8K reviews
4.0
Jan 22, 2026

EXL review in short

Recommend
CEO approval
Business Outlook

Pros

- Best for learning and growth - Good work culture

Cons

- Slow promotion and appraisal rate

5.0
Jan 22, 2026

Great

Recommend
CEO approval
Business Outlook

Pros

A genuinely great company to work for.

Cons

There are no cons to working at EXL

Viewing 241 - 243 of 8,163 Reviews

Glassdoor has 8,396 EXL Service reviews submitted anonymously by EXL Service employees. Read employee reviews and ratings on Glassdoor to decide if EXL Service is right for you.