EXL Service reviews

3.4

59% would recommend to a friend

(8,162 total reviews)
avatar

Rohit Kapoor

77% approve of CEO

60% positive business outlook

EXL Service has an employee rating of 3.4 out of 5 stars, based on 8,162 company reviews on Glassdoor which indicates that most employees have a good working experience there. The EXL Service employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

8K reviews
5.0
Jan 25, 2026
Recommend
CEO approval
Business Outlook

Pros

It is a good place to work

Cons

Everything is good, management is a little bit difficult

3.0
Jan 23, 2026

Good but not good

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

People here are good and supportive.

Cons

But management is too secretive ki wo secretly nikaal bhi dete h.

Viewing 238 - 240 of 8,162 Reviews

Glassdoor has 8,395 EXL Service reviews submitted anonymously by EXL Service employees. Read employee reviews and ratings on Glassdoor to decide if EXL Service is right for you.