EXL Service reviews

3.4

59% would recommend to a friend

(8,162 total reviews)
avatar

Rohit Kapoor

77% approve of CEO

60% positive business outlook

EXL Service has an employee rating of 3.4 out of 5 stars, based on 8,162 company reviews on Glassdoor which indicates that most employees have a good working experience there. The EXL Service employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

8K reviews
2.0
Jan 13, 2026

Overworked

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

High Salary, Yearly Bonus, Yearly Increase

Cons

Overworked to the point that the compensation is no longer sustainable.

4.0
Jan 12, 2026

Culture

Recommend
CEO approval
Business Outlook

Pros

Good work culture along with basic support

Cons

Its a bpo what do you think.

Viewing 268 - 270 of 8,162 Reviews

Glassdoor has 8,395 EXL Service reviews submitted anonymously by EXL Service employees. Read employee reviews and ratings on Glassdoor to decide if EXL Service is right for you.