EXL Service reviews

3.4

59% would recommend to a friend

(8,162 total reviews)
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Rohit Kapoor

77% approve of CEO

60% positive business outlook

EXL Service has an employee rating of 3.4 out of 5 stars, based on 8,162 company reviews on Glassdoor which indicates that most employees have a good working experience there. The EXL Service employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

8K reviews
3.0
Jan 7, 2026

-

Recommend
CEO approval
Business Outlook

Pros

Good analytical & AI company

Cons

Not providing good increment every year

3.0
Jan 6, 2026

Gained Experience

Recommend
CEO approval
Business Outlook

Pros

Gained experience in health sector. Benefits were okay.

Cons

Typical corporate, exploits hard workers

3.0
Jan 6, 2026

Exl

Recommend
CEO approval
Business Outlook

Pros

Good for freshers and person who having 2 or 3 years of experience

Cons

Not much employee benefits and typical BPO

Viewing 277 - 279 of 8,162 Reviews

Glassdoor has 8,395 EXL Service reviews submitted anonymously by EXL Service employees. Read employee reviews and ratings on Glassdoor to decide if EXL Service is right for you.