EXL Service reviews

3.4

59% would recommend to a friend

(8,162 total reviews)
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Rohit Kapoor

77% approve of CEO

60% positive business outlook

EXL Service has an employee rating of 3.4 out of 5 stars, based on 8,162 company reviews on Glassdoor which indicates that most employees have a good working experience there. The EXL Service employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

8K reviews
1.0
Jan 6, 2026

Bad

Recommend
CEO approval
Business Outlook

Pros

Team client work nothing more

Cons

Everything and specially management sucks big time

1.0
Jan 5, 2026

Call centre

Recommend
CEO approval
Business Outlook

Pros

You avoid being unemployed and the job can do a lot for you.

Cons

The pressure is high and the job can get tedious and environment can be toxic

Viewing 280 - 282 of 8,162 Reviews

Glassdoor has 8,395 EXL Service reviews submitted anonymously by EXL Service employees. Read employee reviews and ratings on Glassdoor to decide if EXL Service is right for you.