EXL Service reviews

3.4

59% would recommend to a friend

(8,162 total reviews)
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Rohit Kapoor

77% approve of CEO

60% positive business outlook

EXL Service has an employee rating of 3.4 out of 5 stars, based on 8,162 company reviews on Glassdoor which indicates that most employees have a good working experience there. The EXL Service employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

8K reviews
1.0
Dec 31, 2025

Unhappy Time

Recommend
CEO approval
Business Outlook

Pros

Salary for bonus and shares in leadership positions

Cons

Leadership and certain self focussed individuals. Hours unmanageable.

4.0
Dec 28, 2025

Good pay

Recommend
CEO approval
Business Outlook

Pros

They still have Erratic processes

Cons

They still have opportunities to improve processes

Viewing 292 - 294 of 8,162 Reviews

Glassdoor has 8,395 EXL Service reviews submitted anonymously by EXL Service employees. Read employee reviews and ratings on Glassdoor to decide if EXL Service is right for you.