EXL Service reviews

3.4

59% would recommend to a friend

(8,162 total reviews)
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Rohit Kapoor

77% approve of CEO

60% positive business outlook

EXL Service has an employee rating of 3.4 out of 5 stars, based on 8,162 company reviews on Glassdoor which indicates that most employees have a good working experience there. The EXL Service employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

8K reviews
3.0
Dec 28, 2025
Recommend
CEO approval
Business Outlook

Pros

Work Life balance and good work environment

Cons

Less Salary. WFO. Biggest Cons - Only one day office in a week.

4.0
Dec 28, 2025
Recommend
CEO approval
Business Outlook

Pros

Difficult to change project or team

Cons

no cons as such as of now

5.0
Dec 27, 2025

Great place to work

Recommend
CEO approval
Business Outlook

Pros

People friendly. Great culture and employee friendly. Great management

Cons

Policies still in nascent stage and vary across sites

Viewing 295 - 297 of 8,162 Reviews

Glassdoor has 8,395 EXL Service reviews submitted anonymously by EXL Service employees. Read employee reviews and ratings on Glassdoor to decide if EXL Service is right for you.