EXL Service reviews

3.4

59% would recommend to a friend

(8,162 total reviews)
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Rohit Kapoor

77% approve of CEO

60% positive business outlook

EXL Service has an employee rating of 3.4 out of 5 stars, based on 8,162 company reviews on Glassdoor which indicates that most employees have a good working experience there. The EXL Service employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

8K reviews
5.0
Dec 25, 2025

Overall

Recommend
CEO approval
Business Outlook

Pros

Good culture and Management nice team

Cons

No benefits no extra rewards

2.0
Dec 25, 2025

A place for a good start

Recommend
CEO approval
Business Outlook

Pros

During my time it was fully work from home.

Cons

Too much workload and also pressure from senior managers.

3.0
Dec 24, 2025

Finace department

Recommend
CEO approval
Business Outlook

Pros

Job security, work life balance

Cons

Promotion issues , some of collegues are in back bitting policies , favarourtism eyc

Viewing 298 - 300 of 8,162 Reviews

Glassdoor has 8,395 EXL Service reviews submitted anonymously by EXL Service employees. Read employee reviews and ratings on Glassdoor to decide if EXL Service is right for you.