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      EXL Service

      Engaged Employer

      EXL Service reviews

      3.4

      59% would recommend to a friend

      (8,162 total reviews)
      avatar

      Rohit Kapoor

      77% approve of CEO

      60% positive business outlook

      Ratings by demographic groups

      EXL Service has an employee rating of 3.4 out of 5 stars, based on 8,162 company reviews on Glassdoor which indicates that most employees have a good working experience there. The EXL Service employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

      Reviews by job title

      8K reviews
      5.0
      Dec 23, 2025

      Good

      Execitive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Everything is good I learned a lot and everyone was very supportive

      Cons

      Not any all good I enjoyed working in EXL

      1.0
      Dec 23, 2025

      Worst company in my Career of 5 years

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      No pros honestly for me

      Cons

      From the day I gave interview 31st July till date I am experiencing issues. I only worked for 1 months and some days, I left on 22nd September and till date no fnf is initiated. They delay for months, neither the ones working not the ones left are happy with this company. Absolutely pathetic experience.

      1.0
      Dec 22, 2025

      NOT recommended

      Associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      I have not noticed any pros about this company.

      Cons

      Poor management, They didn't even provide proper training in the beginning, they just made us roam here and there in near company in the name of training period, it was really a toxic Environment there, and lack of transparency. Unrealistic work pressure with non supportive manager. Fake promises of growth and increments. Not recommendable company

      Viewing 301 - 303 of 8,162 Reviews
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      ReviewsEXL Service reviews

      Glassdoor has 8,395 EXL Service reviews submitted anonymously by EXL Service employees. Read employee reviews and ratings on Glassdoor to decide if EXL Service is right for you.