Does Eataly pay their employees well?

According to anonymously submitted Glassdoor reviews, Eataly employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Eataly. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Eataly?

30% of Eataly employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Eataly 2.6 out of 5 for work life balance, 2.7 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at Eataly?

Server (50) , Sales Associate (37) , Barista (33) , Manager (25) , Server/Waiter (22) , Host (18) , Hostess (16) , Cashier (14) , Restaurant Manager (11) , Bartender (10) , Qsr Associate (10) , Sous Chef (10) , Cameriere di sala (9) , Floor Manager (9) , Line Cook (9)

What are the pros of working at Eataly according to real employee reviews?

"Great people to work with." ((in 50 reviews)); "You are well paid and the benefits are great" ((in 42 reviews)); "you have a lot of great coworkers" ((in 35 reviews)); "Good team, lots of employees at one time." ((in 14 reviews)); "Good work environment and" ((in 11 reviews))

What are the cons of working at Eataly according to real employee reviews?

"Some managers don’t eat at all during the day because of how much demand is needed in the departments." ((in 35 reviews)); "Very low tips + low pay" ((in 32 reviews)); "Long hours and often understaffed." ((in 26 reviews)); "The upper management at Eataly Toronto treats staff as disposable, and allows for their best staff to come and go like a revolving door." ((in 17 reviews)); "Bad communication" ((in 14 reviews))

What are employees saying about Eataly layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Eataly layoffs and their outlook for job security at Eataly in 2026.

What are the top reviewed Eataly locations?

New York , Chicago , Boston , Los Angeles , Dallas , San Jose , Century City , Santa Clara , Las Vegas , Brooklyn , Aventura , San Francisco , Austin , Beverly Hills , Studio City , Palm Beach , SoHo , Flatiron Point

Eataly reviews

2.9

30% would recommend to a friend

(754 total reviews)

Andrea Cipolloni

26% approve of CEO

21% positive business outlook

Ratings by category

3.2

Diversity & inclusion

2.9

Compensation and benefits

2.7

Culture & values

2.6

Work/Life balance

2.6

Career opportunities

2.2

Senior management

Eataly has an employee rating of 2.9 out of 5 stars, based on 754 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Eataly employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

754 reviews

2.0

Jul 8, 2023

Poor management and care towards employees

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Depending on the area where you work, you can get tips

Cons

There's favoritism with some employees that don't really work, others employees have to work harder than others, the main manager doesn't care at all for the well being of the employees. The food provided to the employee is no good, either salty, or with no taste, employees sometimes can't eat anything because the manager doesn't care if the chefs prepare enough for the whole personal during all the shifts. It's no a great place to work and grow, you can feel the difference on how some are treated better than others. this company is one of those that don't care about the employee as a human being at all. Sad but truth.

2.0

Jun 26, 2023

stay away

Grocery manager

Recommend

CEO approval

Business Outlook

Pros

good pizza and groceries, but expensive

Cons

management does not work in an american sense, they want italian managers, and do not value hard work and commitment, and are easily ready to let you go because you're not italian. if you're applying to work here, ask why they have lost the majority of retail managers in the last three months, either they have quit, or been terminated. The company was bought out by an Italian investment company, and all they care about are numbers now. The current management at the Century City store, don't care about you as a person, and have little personal interaction with the retail employees. They just care about numbers, and sit in their office crunching numbers. Not a good atmosphere to work at all. They don't care about the employees, either helping to train them, or being open to new ideas.

1.0

Apr 12, 2023

Horrible Work Environment

Fresh pasta maker

Recommend

CEO approval

Business Outlook

Pros

The Discount was a very nice perk.

Cons

The Management was horrible! They ran the place like a prison and treated the employees with much disrespect. And if you were a person of color whether it be Hispanic or Black it was worse

Viewing 58 - 60 of 754 Reviews

Jobs at Eataly

Beverage Stocker - Eataly Downtown

Restaurant Server (Part-Time) - Eataly Chicago

Restaurant Host- Eataly King Of Prussia

Server - Eataly Flatiron

Eataly

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Poor management and care towards employees

stay away

Horrible Work Environment

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