Does Eataly pay their employees well?

According to anonymously submitted Glassdoor reviews, Eataly employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Eataly. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Eataly?

30% of Eataly employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Eataly 2.6 out of 5 for work life balance, 2.7 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at Eataly?

Server (50) , Sales Associate (37) , Barista (33) , Manager (25) , Server/Waiter (22) , Host (18) , Hostess (16) , Cashier (14) , Restaurant Manager (11) , Bartender (10) , Qsr Associate (10) , Sous Chef (10) , Cameriere di sala (9) , Floor Manager (9) , Line Cook (9)

What are the pros of working at Eataly according to real employee reviews?

"Great people to work with." ((in 52 reviews)); "You are well paid and the benefits are great" ((in 42 reviews)); "you have a lot of great coworkers" ((in 34 reviews)); "Friendly Staff, In" ((in 13 reviews)); "Good work environment and" ((in 10 reviews))

What are the cons of working at Eataly according to real employee reviews?

"Poor management and lack of procedures" ((in 98 reviews)); "Some managers don’t eat at all during the day because of how much demand is needed in the departments." ((in 36 reviews)); "Very low tips + low pay" ((in 36 reviews)); "Long hours and often understaffed." ((in 28 reviews)); "Salary is low" ((in 14 reviews))

What are employees saying about Eataly layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Eataly layoffs and their outlook for job security at Eataly in 2026.

What are the top reviewed Eataly locations?

New York , Chicago , Boston , Los Angeles , Dallas , San Jose , Century City , Santa Clara , Las Vegas , Brooklyn , Aventura , San Francisco , Austin , Beverly Hills , Studio City , Palm Beach , SoHo , Flatiron Point

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Eataly

Eataly reviews

2.9

30% would recommend to a friend

(754 total reviews)

Andrea Cipolloni

26% approve of CEO

21% positive business outlook

Ratings by category

3.2

Diversity & inclusion

2.9

Compensation and benefits

2.7

Culture & values

2.6

Work/Life balance

2.6

Career opportunities

2.2

Senior management

Eataly has an employee rating of 2.9 out of 5 stars, based on 754 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Eataly employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

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Reviews by job title

754 reviews

4.0

Mar 29, 2023

Fair pay, long hours

Restaurant manager

Recommend

CEO approval

Business Outlook

Pros

Family style management, increased pay

Cons

Long hours and fast pace tourist environment

2.0

May 9, 2022

Serious structure issues

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great coworkers, delicious products, fun events, generally engaging work.

Cons

This job was great at first, but then leadership changed and everything went downhill extremely fast. It became obvious that its structure depends on a few committed and competent workers holding up a network of picky, meanspirited, hypercritical leadership roles that don't actually understand the issues they're trying to tackle and take very little criticism from those who understand them better. This resulted in them losing the vast majority of my team in the space of one final month during my half-year tenure there. Really disappointing stuff.

3.0

May 7, 2022

QSR

Cashier/barista

Recommend

CEO approval

Business Outlook

Pros

They offer good pay and benefits.

Cons

Management is the worst. And they dnt train you properly and it’s hard to get help when it’s busy

Viewing 61 - 63 of 754 Reviews

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