Does Edfinancial Services pay their employees well?

According to anonymously submitted Glassdoor reviews, Edfinancial Services employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at Edfinancial Services. This rating has improved by 8% over the last 12 months.

How satisfied are employees working at Edfinancial Services?

89% of Edfinancial Services employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Edfinancial Services 4.2 out of 5 for work life balance, 4.3 for culture and values and 4.3 for career opportunities.

What are the top reviewed jobs at Edfinancial Services?

Customer Service Representative (41) , Account Analyst (16) , Customer Service Representative (CSR) (16) , CRD (6) , Client Relations (6) , Supervisor (5) , Bpo Agent (3) , Customer Service (3) , Payment Processing Specialist (3) , Trainer (3) , Account Services Supervisor (2) , Analyst (2) , Bpo Client relations (2) , Client Relationship Specialist (2) , Client Service Representative (2)

What are the pros of working at Edfinancial Services according to real employee reviews?

"The benefits are great." ((in 24 reviews)); "Great people and leaders" ((in 9 reviews)); "Friendly coworkers and people who are great to interact with everyday." ((in 7 reviews)); "Flexible Schedules" ((in 7 reviews)); "Great Atmosphere!" ((in 6 reviews))

What are the cons of working at Edfinancial Services according to real employee reviews?

"Management heavy." ((in 11 reviews)); "The training was abysmal." ((in 8 reviews)); "Upper management is horrible." ((in 5 reviews)); "Difficult Hours Sometimes" ((in 3 reviews)); "They wont let you work from home until 6 months in even if it means you have to quit due to conflicts with working onsite." ((in 3 reviews))

What are employees saying about Edfinancial Services layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Edfinancial Services layoffs and their outlook for job security at Edfinancial Services in 2026.

What are the top reviewed Edfinancial Services locations?

Knoxville , El Paso , Montgomery , Dayton , Enterprise , Tallassee , Lynchburg , Hattiesburg , Knoxville , Harrisburg

Edfinancial Services reviews

4.3

89% would recommend to a friend

(220 total reviews)

Tony Hollin

88% approve of CEO

87% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Edfinancial Services has an employee rating of 4.3 out of 5 stars, based on 220 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Edfinancial Services employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

220 reviews

2.0

Aug 27, 2025

A big company culture problem

Data analyst i

Recommend

CEO approval

Business Outlook

Pros

Interesting work and reasonable pay

Cons

Company culture is a deep-rooted problem within leadership. Contempt and disdain for hourly employees, nepotism and an hourly employee mentality from salaried employees is training hourly employees to just get by and make "friends" so you can keep your job, or else...

3.0

Aug 21, 2025

Average to typical- nothing extraordinary

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Very cold AC Mostly Happy People Not difficult to get supplies

Cons

Training is short and not enough to get the job done. The amount of phone calls is the driving force- they get more phone calls they get more money, so why spend more time to get the job done if they can get more money by having the student call back a dozen times seeking answers that will never be given. On the other hand, we stay busy. Don't forget to eat and get a restroom break.

5.0

Aug 15, 2025

Amazing company

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Very inclusive environment. Everyone made me feel comfortable in the work I was doing.

Cons

None, I got to work my own hours.

Viewing 37 - 39 of 220 Reviews

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Jobs at Edfinancial Services

Customer Service Representative-Knoxville, TN-Oniste

First Impression Specialist-Knoxville, TN Onsite

Customer Service Representative-Montgomery Office, Onsite

Desktop Support III-Knoxville, TN Office Onsite

Senior Business Intelligence (BI) Developer-Knoxville Office