Does Edfinancial Services pay their employees well?

According to anonymously submitted Glassdoor reviews, Edfinancial Services employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at Edfinancial Services. This rating has improved by 8% over the last 12 months.

How satisfied are employees working at Edfinancial Services?

89% of Edfinancial Services employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Edfinancial Services 4.2 out of 5 for work life balance, 4.3 for culture and values and 4.3 for career opportunities.

What are the top reviewed jobs at Edfinancial Services?

Customer Service Representative (41) , Account Analyst (16) , Customer Service Representative (CSR) (16) , CRD (6) , Client Relations (6) , Supervisor (5) , Bpo Agent (3) , Customer Service (3) , Payment Processing Specialist (3) , Trainer (3) , Account Services Supervisor (2) , Analyst (2) , Bpo Client relations (2) , Client Relationship Specialist (2) , Client Service Representative (2)

What are the pros of working at Edfinancial Services according to real employee reviews?

"The benefits are great." ((in 23 reviews)); "Great people and leaders" ((in 11 reviews)); "Friendly coworkers and people who are great to interact with everyday." ((in 7 reviews)); "Fun work environment around the office." ((in 7 reviews)); "Advancement Opportunities" ((in 6 reviews))

What are the cons of working at Edfinancial Services according to real employee reviews?

"Management heavy." ((in 10 reviews)); "Some trainings are able to be work from home but not all, in office Cold Temperatures, seemingly high turnover" ((in 9 reviews)); "Upper management is horrible." ((in 5 reviews)); "the pay increase feels low compared to inflation, as well, the earned the 'points' system~is taxed, and performance based." ((in 3 reviews)); "Favoritism is rampant and raises are minimal." ((in 3 reviews))

What are employees saying about Edfinancial Services layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Edfinancial Services layoffs and their outlook for job security at Edfinancial Services in 2026.

What are the top reviewed Edfinancial Services locations?

Knoxville , El Paso , Montgomery , Dayton , Enterprise , Tallassee , Lynchburg , Hattiesburg , Knoxville , Harrisburg

Edfinancial Services reviews

4.3

89% would recommend to a friend

(220 total reviews)

Tony Hollin

88% approve of CEO

87% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Edfinancial Services has an employee rating of 4.3 out of 5 stars, based on 220 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Edfinancial Services employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

220 reviews

5.0

Jun 21, 2020

Great Culture with Strong Mission

Management team

Recommend

CEO approval

Business Outlook

Pros

Company contributes to community, cares for employees, in growth mode

Cons

Needs more investment in management resources to automate oversight so time can be better spent improving processes and developing employees.

2.0

May 17, 2020

Customer Service Review

Hes inbound specialist

Recommend

CEO approval

Business Outlook

Pros

The employees there truly care for one another and try to help any way they can.

Cons

too rigid on call times and not focused enough on the customer service aspect of the job.

2.0

Nov 6, 2016

Has so much potential

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Monday through Friday schedule is nice and the people are great. Everyone gets along very well and they are making improvements to the technology.

Cons

The owners refuse to properly pay their employees for the amount of stress that they deal with. It's almost like they don't see people anymore, they see numbers.

Viewing 43 - 45 of 220 Reviews

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Jobs at Edfinancial Services

Customer Service Representative-Montgomery Office, Onsite

Customer Service Representative-Knoxville, TN-Oniste

First Impression Specialist-Knoxville, TN Onsite

Business Intelligence (BI) Developer-Knoxville Office

Desktop Support III-Knoxville, TN Office Onsite