2.0
Oct 2, 2015
HES inbound call center rep
Current employee, more than 1 year
Knoxville, TN
Recommend
CEO approval
Business Outlook
Pros
There are tons of potlucks so you get fed. They also have many different departments so it's slightly easy to cross train if you don't like what you're doing.
Cons
Most management has no prior management experience and are very young...and you can definitely tell. Also there is no real compensation. They give promotions without giving raises. They also give "promotions"... make people salary but don't actually pay you more...a lot of people lost money because they lost their fringe benefits also they lost their ability to get overtime. Also there was an understanding you would have to work less some weeks to compensate but management makes you use your vacation time if you're 15 minutes late.
