Does Edfinancial Services pay their employees well?

According to anonymously submitted Glassdoor reviews, Edfinancial Services employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at Edfinancial Services. This rating has improved by 7% over the last 12 months.

How satisfied are employees working at Edfinancial Services?

88% of Edfinancial Services employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Edfinancial Services 4.2 out of 5 for work life balance, 4.3 for culture and values and 4.3 for career opportunities.

What are the top reviewed jobs at Edfinancial Services?

Customer Service Representative (41) , Customer Service Representative (CSR) (16) , Account Analyst (15) , CRD (6) , Client Relations (6) , Supervisor (5) , Bpo Agent (3) , Customer Service (3) , Payment Processing Specialist (3) , Trainer (3) , Account Services Supervisor (2) , Analyst (2) , Bpo Client relations (2) , Client Relationship Specialist (2) , Client Service Representative (2)

What are the pros of working at Edfinancial Services according to real employee reviews?

"The benefits are great." ((in 22 reviews)); "Great people and leaders" ((in 11 reviews)); "Friendly coworkers and people who are great to interact with everyday." ((in 7 reviews)); "Fun work environment around the office." ((in 7 reviews)); "Great Atmosphere!" ((in 5 reviews))

What are the cons of working at Edfinancial Services according to real employee reviews?

"Management heavy." ((in 11 reviews)); "Some trainings are able to be work from home but not all, in office Cold Temperatures, seemingly high turnover" ((in 10 reviews)); "Upper management is horrible." ((in 5 reviews)); "High school culture, favoritism, terrible management, micromanaging" ((in 3 reviews)); "Difficult Hours Sometimes" ((in 3 reviews))

What are employees saying about Edfinancial Services layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Edfinancial Services layoffs and their outlook for job security at Edfinancial Services in 2026.

What are the top reviewed Edfinancial Services locations?

Knoxville , El Paso , Montgomery , Dayton , Enterprise , Tallassee , Lynchburg , Hattiesburg , Knoxville , Harrisburg

Edfinancial Services reviews

4.3

88% would recommend to a friend

(219 total reviews)

Tony Hollin

87% approve of CEO

86% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Edfinancial Services has an employee rating of 4.3 out of 5 stars, based on 219 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Edfinancial Services employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

219 reviews

2.0

Mar 9, 2017

Gross mismanagement

Information technology

Recommend

CEO approval

Business Outlook

Pros

Cutting edge technology, challenging environment

Cons

Micromanagement, low pay, poor benefits, terrible work from home policy, nepotism

3.0

Jan 23, 2017

Alright for entry level experience, poor upper-management

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

-Wonderful co-workers -Solid training program -Free food is often and plentiful

Cons

-No upward mobility -Callers are hostile/unpleasant -Any new initiatives are extremely unorganized and poorly implemented -Upper-management has no real regard for employees

4.0

Dec 10, 2016

Tough but Rewarding

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

A high energy call center with plenty of passion for its customers along with its employees. A family like environment with high quality standards.

Cons

Information within the industry is constantly changing which can make for difficult and challenging situations from both an internal and external perspective.

Viewing 205 - 207 of 219 Reviews

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Jobs at Edfinancial Services

Customer Service Representative-Montgomery Office, Onsite

Customer Service Representative-Knoxville, TN-Oniste

Desktop Support III-Knoxville, TN Office Onsite

Senior Business Intelligence (BI) Developer-Knoxville Office

First Impression Specialist-Knoxville, TN Onsite